Amazing service received. Harriet, Harry, and Nora were all very supportive during a very long process. I always felt that I was communicating with people who were candid, honest, and practical. We had great wildlife experiences which along with the booking process, has raised my confidence level to a very high mark concerning NWS. The safari went smoothly with no issues.

Lets just say that the following words are what I would use to describe Nora while preparing this trip for me. Professional, sincere, helpful, patient (especially with all of my queries), great sense of humour, quick response answering my emails, extremely helpful [...] In short I think I had the luxury of the best person available and for that I am very grateful. I would not change anything. I have been fortunate to have gone on a few safaris in the last few years and this one was the best...

It all comes down to the level of professionalism and organization we experienced with Natural World Safari and everyone we encountered on our trip. I personally had an objective to see the orangutans and I was not disappointed. Nora met all of our expectations and she went above and beyond to ensure our Borneo Safari was the trip of a lifetime

From the day we decided to travel to Borneo with NWS, everything went smoothly, all was very well organised and we did not have to worry about anything!

Nora took the time to answer my questions no matter how big or small, and was on top of an issue during our trip (regarding private guide) before I even realised it was an issue! This was one of the smoothest and most tightly run trips I've been on. Credit to NWS, their ground agents and the lodges for their stellar care and service. I felt in good hands from start to finish!

The whole trip ran smoothly. The guides were excellent and passionate about what they do, and they always tried their best to get good animal sightings. This was our second trip with NWS – you do it so well. We never had any problem with being met and everything seems to run so smoothly. Your staff are knowledgeable and very good to deal with. I enjoyed the personal follow-up that Nora did when we returned, and the way the company is always striving to improve.

Nathan was great! He helped us plan out our trip to our exact specifications. We absolutely loved each lodge: Sukau Rainforest Lodge, Tabin Wildlife Reserve and Borneo Rainforest Lodge each provided great care and hospitality. Above all, we were so happy with their commitment to the environment around them and the care they took in teaching us so much about these important parts of our planet. We love that NWS are knowledgeable about specific parts of the world and can help plan trips that focus on special wildlife and environmental experiences, while also committing to the conservation.

NWS had a great response time and were very knowledgeable, which made it easy to book. Borneo Rainforest Lodge was absolutely amazing – paying for a private guide was the absolute right choice, as we could do what activities we wanted and got to go out one night to see a sleeping male orangutan which others in the group did not! We loved it here and saw lots of wildlife. All transfers were smooth and we never had to wait for anyone. NWS offer the type of holidays we love and always gave great suggestions.

Booking with NWS was easy – we loved the personalised service and custom-made trip. The accommodation was good, the wildlife sightings were unbelievable, and overall we were very pleased with our trip. A fabulous experience.

Our guide Cede was excellent and went way beyond to ensure that we were comfortable and had great wildlife sightings. It was a well-organised trip and cost-efficient trip.

Absolutely everything ran like clockwork. Your accommodation choices are outstanding – everywhere we have stayed you are made to feel so special. I have loved every single minute! A massive thank you to Nora, who has been wonderful from the first day of contact with her, who calmed my fears of missing flight connections, and was on hand throughout my holiday. The itinerary she put together was amazing.

Thank you for making this an awesome and memorable trip! Your attention to detail with accommodating me and my family's needs was outstanding. We got to see a ton of wildlife, including orangutans in the wild. Your great customer service and efforts in tailoring the trip to meet our needs exceeded my expectations.

This trip was absolutely wonderfu! We saw all the wildlife we were hoping for and then some. My husband was able to take some amazing photos with his SLR. The guides were all knowledgeable and friendly, and we were so pleased to be able to spend time with each of them. The experience was well worth the cost and obviously coordinated very well, as the entire trip went very smoothly from start to finish. It was super easy for us not to have to do any of the planning, and now we know for sure that we can trust you to put together another top-notch trip for us.

Nora was very knowledgeable and pro-active with excellent advice on all my questions and ideas, making it easy to put the trip together and finalize the agenda. This was our second trip with NWS. The NWS destination specialists use their firsthand knowledge to develop an itinerary responsive to personal interests and ideas. Their local partners are leading operators who will go out of their way to resolve any issues arising during the trip. That makes a huge difference.

Fantastic and a truly memorable experience. It was so well organised & I received so much information before traveling.There was nothing that I could fault. It is the most well organised holiday that I have ever been on. Would definitely travel with Natural World Safaris again and would highly recommend your company.

It was excellent. After all the warnings about not seeing orangutans in the wild, our first sighting was before we made it to the first camp!

Nora planned a perfect safari trip for us in Borneo. She was always right on top of things and made it so easy. She is a great asset to Natural World Safaris. Everything went perfectly as planned and our guides were awesome too. It was a great experience!

Amazing. Everything ran smoothly. Collected at airports by the guides all travel ran smoothly with the least amount of hassle possible. I can not fault it. Guides were perfect. Accommodation was perfect. Food was perfect. We had the best time and can't wait to do another one. I would use your company again and again.

Nora at NWS was patient, personable and always took the time to go above and beyond. We really appreciated the personal touch, as you can never replace a person at the end of the phone. The guides were great, especially Jeffrey at Sepilok and the knowledgeable Farah who accompanied us on our night safari. We saw orangutans, baby crocodiles, lots of sleeping birds and even a pangolin in a tree! Ultimately, it was your commitment to environmental tourism that sold you to us as a company.

The pre-trip service was excellent from start to finish. Many thanks for your attention to detail and for organising the holiday of a lifetime for our family.

The trip exceeded expectations. We saw nine of the ten primate species, all of the hornbills, and some extraordinary invertebrates: indeed I would count it as the most rewarding rainforest experience I’ve ever had. Wonderful!

I had an excellent time! I was a little concerned about what a tailor-made trip would look like in terms of transitioning from one place and guide to another, but everything went very smoothly. The companies and people with whom NWS work in Borneo are top notch. I was so impressed by everyone's professionalism. I can't wait to book another trip with NWS.

Rasa Ria was a luxurious and simply beautiful hotel. The Danum Vally Lodge was an oasis of calm in a rainforest haven. Our guide was absolutely wonderful and helped my elderly mother throughout the trip. She was knowledgeable and made every effort to ensure our comfort and enjoyment during our visit to Borneo.

Arrived back Friday morning. What a fantastic holiday. Thank you so much for putting the itinerary together for us. It was perfect. The guide "Beverley" in Borneo was fabulous, my daughter felt like she had two mums. The co ordination of the transfers and connections to the 4 wheel vehicles was amazing, we really didn't want for anything. Beverley and the guides in Danum Valley were very knowledgeable and tailored the walks to interest my daughter. I really couldn't have asked for more. I would not hesitate in using your company again. I'm thinking Madagascar or Costa Rica next year.

Fantastic. Everything went to plan - even the flights! The hotel choices were great; the guides were wonderful; even the animals came out of hiding! From start to finish, you make the experience easy. Thank you!

We have just had the most amazing family holiday in Borneo. We visited the region of Sabah and looked for orangutans in the rainforest. We were lucky to see several of the old man of the forest and Gibbons. The birds were truly stunning as we walked through the tree top canopy. The birds on the river were equally beautiful, with a wide range of Hornbills .We moved north near the coast and witnessed the strange and amusing Proboscis Monkeys, only found on this island. Although we did swim in the South China Sea, next time we will take in some diving and hopefully see the sea turtles in their natural habitat.

The recommendations for time of year to visit, destinations and choices of accommodation were all excellent. With the benefit of hindsight, I can see I was well advised. My guide at Borneo Rainforest Lodge in Danum Valley was outstanding for his enthusiasm for local wildlife and conservation, great communication, his tireless efforts and his unflagging sense of humour. All aspects of Borneo Rainforest Lodge deserve a rating of excellent Thanks for doing a great job. It's hard to say how things might have been improved. All the transfers and connections were seamless, and the whole trip was much as I'd been dreaming of - only even better The wildlife experiences exceeded our expectations.

We were thrilled with every detail of our Borneo adventure--hotels, food, flights and ground transportation. Our guide, Ben, was excellent as were Mesius and Farah at the Borneo Rainforest Lodge! We had a wonderful time. We saw everything we had hoped to see and more-- the exception was Pygmy Elephants...but Ben tried so hard to find them for us that we are confident that had he been able to make one materialize...he would have made that happen. Our only regret is the lack of blue skies for our photographic memories...but if there is one thing that we are confident that mankind can't change...it's the weather. We had rain but it neither stopped us from our daily adventures nor did it "dampen" our trip. We won't hesitate to book our next adventure with Natural World Safaris.

We had a fantastic time and the wildlife experiences certainly did exceed our expectations. I was particularly pleased that while at Abai we came across a large herd of pygmy elephants that then proceeded to swim across the river in front of our boat. We loved Borneo Rainforest Lodge and being able to walk in the rainforest. We loved Lankayan and were lucky enough to see a turtle laying eggs both nights and witness the release of some hatchlings.