Call Us Contact Us
  • Plane travel

Covid-19 and Booking Flexibility

We are aware that travel is looking a little different in the current climate. We want to ensure your trip is not compromised in either safety or enjoyment, and that you are confident that your travel arrangements are as flexible as possible as situations rapidly change in destinations.

We recognise this is a continually evolving landscape and whilst some countries are opening up and travel restrictions are being lifted this is not the case worldwide.

If you are thinking about future travel plans, our Destination Specialists will work with you on an individual basis to provide, wherever possible, flexible booking terms and adjusted payment plans to secure minimal financial exposure. We are as committed as ever to providing you with an unforgettable safari experience.

Each of our trips is as unique as the clients travelling on them. Our commitment is to ensure your individual trip is viable and through long-standing relationships with our ground partners we strive to give you the peace of mind that your booking is secure in these changing times.

Health & Safety

We inspect all of our suppliers Covid-19 policies to ensure that you will be hosted in a safe environment, without detracting from your safari experience. Your Destination Specialist will talk you through some of the additional safety measures now in place, including (dependent upon destination):

  • Private use of safari vehicles
  • Private dining throughout your trip
  • Safety kits including masks, hand sanitisers and wipes available in your room and vehicles
  • Rooms cleaned thoroughly, sanitised, and sealed off until your arrival.

We are guided by the FCO advice and maintain communications with all our destinations daily to ensure you have the most accurate information and advice possible.

For the latest UK government travel advice please see the current guidelines from the Foreign & Commonwealth Office. For the latest advice from your country of origin please ensure you check the relevant government advice.

Travel Insurance

It is a condition of booking that appropriate travel insurance is in place. We are monitoring the marketplace and your Destination Specialist will be able to offer suggestions for suitable policies for you to review.

Financial Protection

We are ABTOT and ATOL Bonded giving you peace of mind that if we have to cancel your holiday for any reason, your money is protected. Further details can be found in our Terms & Conditions or just ask your Destination Specialist. 

 

If you would like any advice on international travel to the 42 destinations we serve, please get in touch.

 

  • Everything was just perfect! Nothing else to ask for! The accommodation, the food, the staff, the guides. And the wildlife sightings were amazing! A trip we will never forget. I love that you focus on sustainable travel and that the wildlife is at your heart. The quality of service is amazing and everything is so well organised.
    5 out of 5
  • Ellen was a fantastic planner to work with. She has been very attentive throughout the entire process and walked me through each step of the way. Absolutely loved the people and the places I stayed along during my trip. I fully intend on visiting them again in the near future, and that’s all in part of Ellen’s recommendations.
    5 out of 5
  • From start to finish, everything was perfect! I loved it and have nothing but amazing things to say about them. I was pretty much on my own the whole way through and saw amazing wildlife, including a black rhino at Sayari and the migration at Namiri Plains. I felt safe throughout and the staff were well-versed in safety protocols and making me feel very comfortable.
    5 out of 5
  • I wanted to reach out to David and tell you how much we appreciated all his help with the planning of our recent trip to Rwanda. We had an incredible time! Truly an amazing and unforgettable experience!
    5 out of 5
  • Had a wonderful time in Rwanda. Everything was so good and comfortable. The accommodations were good, the food was great, the staff was kind and gracious. The gorillas were phenomenal ad will definitely come back again in the rainy season. Jimmy, the guide, was excellent and hospitable. I was glad you arranged such a guide like him. He was also able to arrange two different treks as I wanted to see different areas of the park and I appreciated it.
    5 out of 5
  • It was such an incredible experience for us. While the planning process definitely had its fair share of challenges, they were more than compensated for by everything that happened after landing in Nairobi. Were it not for your willingness to help me overcome the obstacles I encountered due to COVID-19 I would have almost definitely given up on going altogether, which would have been a huge mistake. I have already talked up the excellent service provided by NWS to many of my friends and members of my family, and you can be sure that I will continue to do so. Thank you again for making our safari unforgettable for all the right reasons.
    5 out of 5
  • Had an incredible time. The staff treated guests like family and royalty. They were amazing and worked hard to find what interested us.
    5 out of 5
  • Everything was excellent and exceeded our expectations. Ellen put together a unique and varied itinerary for us. It was absolutely perfect and gave us a taste of three distinct views of Zambia. Great trip planning, super responsiveness, and everything was attuned to our preferences.
    5 out of 5
Africa 1