About Us

Sales Support/ Administrator 

Job Overview

We are on the hunt for an enthusiastic and efficient administrator with strong Microsoft Office skills to support our team. You must have excellent attention to detail, be happy chatting to our clients on the phone, and have a flexible approach to take on this ever-changing and challenging role. The successful candidate will provide administrative support across Company departments with a wide array of different jobs including but not limited to: creating reports in our database, supporting the Sales and Product teams, creating itineraries and organising enquiries.

This is a varied role and you can expect to work with all members of the team across the business, from Sales and Marketing, Product and Operations, to Finance and the MD.

We are looking for somebody who is happy to take on any challenges and give them their best. We would love to find somebody with a genuine passion for travel, wildlife and conservation.

The role offers great opportunity for progression into a variety of roles, from Destination Specialist to Operations Coordinator, and is an excellent way to begin your career in the travel industry.

Salary: £16,000 - £20,000 (pro rata)

Location: Brighton

Type: Flexible - part time or full time

Job Title: Sales Support

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Main Tasks & Responsibilities

You will be answering the phone, helping with administration, adding bills to the CRM, putting together itineraries, and responding to clients as part of the enquiry and booking process. You will participate in destination training to learn all about the incredible trips we offer, and will assist clients with their questions prior to travel. You will need to become a resource for knowledge in the office, learning our product and systems inside and out.

Knowledge & Experience

Essential
  • Excellent/professional telephone manner
  • Previous office experience, preferably in an administrative role
  • Excellent knowledge of Microsoft; including Excel, Word and Outlook
  • Fantastic attention to detail
  • Excellent spelling and grammar
  • Ability to work at a fast pace
  • GCSE Maths and English
  • Ability to learn fast, with the motivation to learn independently outside of scheduled training
  • Passion for wildlife, conservation and travel

Preferred
  • Customer service experience
  • Personal travel experience in destinations we sell

Application Process

Please email your CV and covering email to jobs@naturalworldsafaris.com.

Please ensure you include in your covering letter:

  • Your current or most recent salary
  • The reason you feel you are suitable for, and would like, this role
  • How you meet all the essential requirements listed above
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